Privacy Policy

1. Introduction

InvestoKey ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website investokey.com or submit any inquiry through our platform.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

Information you provide directly:

• Full name
• Mobile phone number
• Email address (optional)
• Investment requirements and preferences (if shared in a message)
• Project inquiries and callback requests

Information collected automatically:

• Pages visited and time spent on the website
• Search queries made on the platform
• Referral source (how you found us)
• Device type, browser, and operating system
• IP address and approximate location (city level only)

3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and schedule consultations
• Call you back as requested
• Send you project brochures, investment reports, or market updates you have requested
• Send relevant property investment opportunities that match your stated preferences
• Improve our website content and user experience
• Comply with applicable laws and regulations
• Protect against fraudulent or illegal activity

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• Developers/Builders: With your explicit consent, to facilitate direct project inquiries or site visit bookings.
• Service Providers: Trusted third-party services used to operate our website (email delivery, cloud storage, analytics). These providers are bound by confidentiality obligations.
• Legal Requirements: When required by law, court order, or government authority.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Lead inquiries are retained for a maximum of 3 years. You may request deletion of your data at any time by contacting us at hello@investokey.com.

6. Cookies

Our website uses cookies and similar tracking technologies to improve performance and analyse user behaviour. These include session cookies (deleted when you close your browser) and analytics cookies (e.g. page view tracking). You can disable cookies in your browser settings, although some features of the website may not function correctly without them.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hello@investokey.com.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page indicates when the latest changes were made. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests: